Orders & shipping

1 · Where we deliver

We currently deliver across India only. International shipping is not available at this time. We may introduce international shipping in the future.

2 · Shipping charges

• Prepaid orders: free shipping on all prepaid orders.
• Cash on Delivery: a flat ₹99 delivery and handling charge applies to COD orders.

3 · When will my order be dispatched?

Orders are generally packed and dispatched within 28–48 hours on working days. Orders placed outside working days or during exceptional circumstances may take longer.

4 · When will my order arrive?

Most orders arrive within 3–5 business days after dispatch. Remote locations and certain Tier 2 or Tier 3 or otherwise serviceable areas may take an additional 2–3 business days.

Delivery timelines are estimates and may occasionally be affected by circumstances outside our reasonable control, including courier delays, weather, public holidays or local restrictions.

5 · Order tracking

Once your order has been shipped, we will share the tracking number and relevant courier details so you can follow your parcel. You can also follow it from your account, or with your order number and email in the Track orders box at the foot of any page.

6 · Cash on Delivery

COD is available across India where the service is supported at checkout. The full order amount, including the applicable ₹99 COD charge, is payable to the courier at the time of delivery. Please keep the amount ready.

If nobody is available to receive the parcel, the courier may make up to three delivery attempts. If delivery is unsuccessful after the applicable attempts, the parcel may be returned to us.

7 · Delayed or lost parcels

If your parcel is delayed or appears lost in transit, please contact us with your order number. We will coordinate with the delivery partner and assist you with the next steps.

8 · Damaged orders

If your order arrives damaged, please contact us promptly with your order details and follow our Refund & Return Policy for the applicable resolution.

9 · Delivery address

Please check your delivery address and contact details carefully before placing your order. An incorrect or incomplete address may cause delays or unsuccessful delivery.

10 · Need help?

Brand

Beyond The Body

Business

Jush Enterprises — Sole Proprietorship

Address

Vill. Panchpara (Radhadasi), P.S. Sankrail,
Mourigram, Howrah, West Bengal – 711113

Email

Jush@BeyondTheBody.in

Phone

6291 239 256

Website

www.beyondthebody.in

For cancellations, returns and refunds, please see our Cancellation Policy and Refund & Return Policy.